I cannot believe my Thursday this week. Well the first 1/3 of the day was great. I performed observation and feedback training to TAM International in Houston. Students were awesome and the southern hospitality was incredible.
On the way into Houston, we were flying about 1 to 2 hours ahead of Tropical Storm Edourd. We landed and there were no problems. Unless you want to consider 40 minutes to get your checked bag a problem...
After Thursday's class I had a 4 hour break between the class and flying home. Regrettably, I had a bit of anxiety getting home. Never-the-less, it does not excuse US Airways' behavior on this evening.
The incoming flight arrived in Houston an hour late. This was the typical, oh no big deal, it happens all the time simple "it's okay" error. As we were lining up to get onto the airplane, the gate agent (who worked really hard, it's just that he had that logo on his shirt that said US Airways) was told by the pilot that there was a tray table that would not lock in the upright position. So we had to wait for maintenance. There was another problem with the aircraft, a seat was stained from a previous passenger so they would not let anyone sit in it. I would say that would be about a $350 error (the cost of a one way flight from Houston) Literally, it was already 9:40 when we started loading. Now we are sitting on the airplane and the engines won't start, so now we have to wait for an air cart, to manually start the airplane engines.
Finally in the air. 8pm Phoenix time. 9:45pm we start to circle over the border of Arizona and New Mexico. We circled in the air for about 45 minutes. There was a storm on the ground in Phoenix that forced the closure of Sky Harbor airport. UGGGGHHHHHGHHGHHG.
We run out of fuel, and we have to divert to Tucson. Oh, well. Wait, there are all of the other airplanes that were supposed to land in Phoenix here on the ground in Tucson. 17 aircraft waiting for fuel. We ended up being 12th in line. I was an optimist and said, "at least we weren't last." But o contrair mo'frare. We were on the ground for 2.5 hours in Tucson. We received fuel 12th in line just like we were supposed to. But! Wait! Our engines wouldn't start. Well they wouldn't start in Houston.....why would they start in Tucson? So we had to wait for an air cart again. Last plane on the ground, and wouldn't you know it a passenger looses their cool. She just HAD to get off the plane. So they let her off. There is another story here for another time, but my gosh, we were ready to leave, and she spazes out now????
So what do I do? Is US Airways at fault here? DO I call them up and complain?
Comment me back and let me know what my next steps are. I am sure this is the last time I keep my composure. This is the Next to Last Nail that will keep the coffin shut.
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